Troubleshooting

Troubleshooting

FIRST STEPS

When you see hoof prints, look for horses not zebras. The simplest explanation is most likely true, hence horses. I’m not saying you didn’t see unicorn prints, but if you did that makes two of us!

At some point in your life something did not work as expected. Most likely, you began to informally troubleshoot. These first steps may have involved checking to see if it had power. Is it plugged in? Are there batteries? Hopefully, you didn’t call IT and have them fix the problem by plugging in a loose cord. So please, take no offense when the first steps here are ones you’ve already checked into.

A gas range needs electrical current to the ignitor to light the gas. And of course gas to make fire.

  1. Is the range plugged in? 
  2. Is there power to the oven? (Is the fuse or circuit breaker blown? Has there been a power outage? You get the idea.)
  3. Has there been a gas outage?

At this point you have checked power and gas and eliminated those basic possibilities and are ready for more advanced troubleshooting,

  1. Does the stovetop light?
  2. Does the broiler light?
  3. Does the oven light?

If the stovetop lights and the broiler lights, you can be absolutely certain you have both gas and power. If the oven also lights, you have no problem and can make dinner. Thanks. If none of them work, your problem is most likely not the ignitor; the probability that all three ignitors failed simultaneously is extremely slim.

If the stovetop lights and the broiler lights, but the oven does not- you have come to the right place. This means your ignitor is the most likely culprit. The ignitor in the  oven is subject to frequent use and continuous high temperatures making it vulnerable to failure before the other two. They just don’t build them like they used to!

IGNITOR REPAIR OPTIONS

At this point, most people call the local appliance repair shop. You can expect to pay about $75 for the service call, another $75 for the part and $75 in labor. Our exact cost was $226.

For about another $100 you can go pick up a new one. Seriously, we found new gas ranges of comparable size as low as $336.

Perhaps you can call your cousin Danny. He fixes things, right? You just buy the part, a case of beer, throw in some gas money and he will be over when he gets around to it.

OR you could fix it yourself. For $12 we have a step by step tutorial with pictures and video. Even some safety instructions, so you are unharmed by dinner time. Our total repair time from the point we pulled to the part out of the box until we tested the stove was under 15 minutes. Seriously. And neither of us had ever done it before.

The other option is to buy the part and fix it yourself with the GE XL44 Repair Manual. We’ve even included it, just click the link and it will open in a new window. Don’t ever say you can’t get something for nothing.